Developing a Customers First Mindset

Dutta Satadip

 72,00 (incl. VAT)

Customers have more information at their fingertips and more choice in products than ever before. Engaging customers in today’s world is hard. With COVID, businesses have had to accelerate their digital transformation. As more people are working remote, businesses will need to invest in building meaningful relationships with customers to attract them, retain them, and develop loyalty. This talk will focus on three key principles – Engagement, Expectations and Empowerment to help business leaders understand how to keep customers first to build relationships and scale their business in a profitable way in this new world.

34 minutes

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